“Low Intensity” Services

One component of stepped care is the provision of less intensive programs for people who may be experiencing mild mental health issues, or be ‘at risk’ of developing symptoms due to previous illness and other factors.

A mix of services will be considered as part of low intensity services, including digital and self-help resources, and low intensity face-to-face services. The following services are currently available on-line and may be suitable:

Head to Health

Wherever you are on your mental health journey, Head to Health (H2H) is here to help you find the information, resources, and services that most suit your needs. Whether you want to improve your overall sense of wellbeing, or you need help with something that is concerning you, or you are helping someone you care about—Head to Health can point you to great online mental health resources.

Head to Health currently contains around 370 mental health services and resources funded by the Australian Government. For many people with mental health conditions such as depression and anxiety, online mental health resources can be as effective as face-to-face treatment, particularly if there is additional practitioner support. There are a number of online resources in different formats, to suit your needs and preferences.

Visit the Head to Health website here

Mental Health Apps

A list of mental health and health apps is available on the Mind Health Connect website, which may be useful for personal support if involvement of a professional is not required, or they can be used in conjunction with professional support.

See a list of these Apps here.

“Moderate Intensity” Services

People experiencing mild to moderate mental health issues will continue to be supported through existing NQPHN funded programs such as ATAPS, MHSRRA and headspace in the  2016-17 year. Find out more information here.

In the 2016-17 financial year, these services will be reviewed with the intention of developing new models that will improve accessibility and equity across the region.

“Severe Intensity” Services

People experiencing severe mental illness will continue to receive support through the Mental Health Nurse Incentive Program in 2016-17.  Find out more information here.

Future development of services within stepped care for people experiencing severe or complex mental health issues will include coordinated care, and new models  will be trialled in some PHN’s  in 2016-17.

New Models in Mental Health

Stepped Care is central to the Australian Government’s mental health reform agenda and will be used by Primary Health Networks (PHN’s) to guide mental health activity. Northern Queensland PHN is committed to achieving an equitable, comprehensive primary health care system driven by community needs. This will be informed by needs based planning and evidence based research. Regional mental health planning and commissioning of services will be founded on a stepped care approach.

What is Stepped Care?

Stepped care is defined as an evidence-based, staged system comprising a hierarchy of interventions from the least to the most intensive, matched to the individuals’ needs. In a stepped care approach, a person presenting to the mental health system is matched to the intervention level that most suits their current need. A person does not have to start at the lowest, least intensive level of intervention in order to progress to the next ‘step”. They enter the system and have their service aligned to their requirements.

The figure below is taken from the Australian Government’s response to the Review of mental health programmes and services (2015) and summarises a stepped care approach in primary mental health care.

View and download the Mental Health Stepped Care Services Operational Guidelines here.

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